CareOregon Health Plans and BetterDoctor are Making Directory Accuracy a Priority

by User Not Found | Jun 28, 2022
CareOregon Health Plans and BetterDoctor are Making Directory Accuracy a Priority

CareOregon Dental and BetterDoctor are working together to ensure the accuracy of your information in our provider directory

BetterDoctor may contact your practice by fax, mail, email, and/or telephone to request a review once a quarter.

Some common changes you may need to make include:

  • Practitioners no longer at the office
  • Practitioners not accepting new patients
  • Phone or fax number is incorrect or disconnected

For more information about BetterDoctor’s collaboration with CareOregon, contact: or Provider Customer Service at 1-503-416-4100 or 1-800-224-4840. Press option 3 for provider.

For technical assistance with the BetterDoctor verification process, contact: or 1-844-668-2543 (7 a.m. - 7 p.m. CT)

Why am I being asked to verify?

Outdated information confuses patients trying to access care.

How often will I be requested to review my information?

Four times a year, we'll request a review of your information. With BetterDoctor your quarterly update is shared with multiple insurance carriers. This reduces administrative burden to you.

What information do you need?

Any public information patients use to find care (specialty, address, phone numbers, and insurance network statuses).

What if no information has changed from last quarter?

Even if no information has changed, you must confirm our online information for your practice is correct each quarter.

What if I practice at multiple locations?

We receive specific locations and providers to contact. At this time, we cannot add additional locations. Contact us with questions about other locations.

Someone else should be receiving these notices. How do I update this information?

Contact or call 1-844-668-2543 to provide the correct contact information.

Sample correspondence:

cod better doctor

CareOregon Dental Logo
© 2020 CareOregon Dental
CareOregon Dental | 315 SW Fifth Ave | Portland, OR 97204
503-416-1444 | 888-440-9912 | TTY 711
Hours: 9 a.m. to 5 p.m. Monday through Friday
Non-discrimination notice

If you need any of this information in paper form, large print, different languages, electronic format, oral presentation (face-to-face or on the phone), or braille – call Customer Service and we can make it available and send it to you at no charge.