Closing gaps in care with PreManage

by User Not Found | Feb 28, 2017

Imagine being able to instantly know if one of your patients was seen in an emergency department. That once far-fetched idea is now a reality. PreManage is a real-time communication tool that links essential patient information from provider to provider. CareOregon Dental recently implemented PreManage and is now set up to receive email notifications whenever one of our members goes to an emergency department for non-traumatic dental issues.

As a CareOregon Dental contracted provider, you have the opportunity to make a real difference in your patients’ lives. By using PreManage to identify patients with unmet dental needs, CareOregon Dental can now quickly reach out to those members and to you, their assigned dental clinic, to coordinate timely follow-up care.

What is PreManage?

PreManage is a collaboration between Oregon Health Leadership Council (OHLC), Oregon Health Authority (OHA), the Oregon Chapter of the American College of Emergency Physicians, and the hospital association.

What is the goal?

The goal is to reduce emergency department (ED) utilization rates and ensure people are receiving care in the most appropriate setting.

Who is involved?

All hospitals in the states of Oregon and Washington (and some in California) are participating. Many CCOs, health plans and providers are in the process of implementation.

What are the benefits?

PreManage enables emergency departments to:

  • Share hospital event data with health plans and/or primary care providers in real-time for specific members or patient populations
  • Support timely and informed care coordination and case management
  • Connect and share notifications directly with those responsible for the care of the patient
  • Help with performance measurement

EDIE (Emergency Department Information Exchange) allows emergency departments to:

  • Exchange information among emergency departments
  • Identify frequent users
  • Create care plans to help those frequent ED utilizers determine if there is another care setting that is more appropriate



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