As a CareOregon Dental provider, you may have some specific questions for us. Below, you’ll find contact and procedural information for providers.

Dental Access Coordinators

Contact a Dental Access Coordinator for questions about referral extensions, submitting dental referrals and prior authorizations.

Oregon Health Plan Rules

For more information on Oregon Administrative Rules (OARs), Oregon Health Plan rules and what's covered/not covered under the OHP's Dental Services Program:

• Dental Services Program rules
• Covered/non-covered services (effective July 1, 2016)

Claims

• Send your e-mailed claims inquiries to claimshelp@careoregon.org. Note: All emails containing protected health information (PHI) must be sent in a secured manner. We are unable to respond to e-mail that are not sent securely.
• Phone numbers: 503-416-1444 or 1-888-440-9912. Press option 3 for provider.
• Send electronic claims to payor ID 93975.
• Mail paper claims to:

Need HELP with the Portal?

• Many helpful tutorials can be found here
• Password reminder tool can be found here 
• Password resets/Locked out of portal – Call 1-877-814-9909
• General questions-Call CareOregon Dental Customer Service at 503-416-1444.
  You can also e-mail CareOregonConnect@CareOregon.org
• Contact a Dental Access Coordinator if you need training