As a CareOregon Dental provider, you may have some specific questions for us. Below, you’ll find contact and procedural information for providers.

Dental Access Coordinators

Contact a Dental Access Coordinator for questions about referral extensions, submitting dental referrals and prior authorizations.

Provider Customer Service: 503-416-1444. (press option 3 for provider).
Fax number: 503-416-4108
Email: dentalaccessteam@careoregon.org

 

Oregon Health Plan Rules

For more information on Oregon Administrative Rules (OARs), Oregon Health Plan rules and what's covered/not covered under the OHP's Dental Services Program:

• Dental Services Program rules
• Covered/non-covered services

 

Claims

• Send electronic claims to payor ID 93975. Contact Change Healthcare for more information, at 877-363-3666.
• Send your emailed claims inquiries to claimshelp@careoregon.org. Note: All emails containing protected health information (PHI) must be sent in a secured manner. We are unable to respond to emails that are not sent securely.
• Phone numbers: 503-416-1444 or toll-free 888-440-9912. Press option 3 for provider.
• Mail paper claims to:

 

Need HELP with the Portal?

• Many helpful tutorials can be found here
• The password reminder tool can be found here 
• If you need your password reset or are locked out of the portal, call 877-814-9909
• For general questions call CareOregon Customer Service at 503-416-1444 or 888-440-9912.
  You can also e-mail CareOregonConnect@CareOregon.org
• Contact a Dental Access Coordinator if you need training